Classic Help, nook frozen

mstrauss · 01-09-2011, 10:32 AM

So, I was reading on my nook, got the low battery warning and ignored it as I always do until the battery dies. Went to turn the page and it is frozen. I have plugged it in and it is charging but the page still won't turn. What can I do to fix this?

leday · 01-09-2011, 10:43 AM

When mine freezes from time to time, I just power it down completely and then power it back on again (soft reset). I would wait until you have a charge on it though, as you should not power it down while it is charging.

Per the Manual:
NOTE: Do not turn off your NookColor while it is charging.

Also Per the Manual:
If for some reason the NookColor becomes unresponsive, you can perform a soft reset to restart the device.
1. Press and hold the power button for 5 seconds, then release the power button
2. Press and release the power button again for 2 seconds to turn your NookColor on.

mstrauss · 01-09-2011, 10:45 AM

Thanks, will wait until it's fully charged and try that.

leday · 01-09-2011, 10:52 AM

You're welcome. However, ALSO per the Manual:
Avoid fully discharging the battery. Charge your NookColor after several hours of use or when you see the low charge alert, rather than continuing to use it until it turns itself off.

There is a lot of good information in the manual that can optimize the performance of your device. You just need to read through all of it.

KryptoNyte · 01-09-2011, 11:29 AM

I ran mine down to below 10% the other day, and eventually it kicked a message up saying it had to be plugged in immediately and wouldn't function any longer. Even after plugging it in, it mentioned something about having to charge for at least 15 minutes before it would fire up again.

jedifarfy · 01-09-2011, 10:11 PM

Yeah, the battery could be damaged if it's allowed to run down to far. Plug it in, let it charge for a bit. Let the screen saver come up. Wake it up and go to your book. You should be ok.

mandy300 · 01-13-2011, 03:01 PM

So if its just a frozen screen here's what to do (according to the Barnes and Noble phone help-line):

1) Take the battery out of your nook (directions are online...just google search it).

2) Hold the power button down for a full minute (the screen won't unfreeze...its just to make sure that the nook is off).

3) Let the nook sit without the battery for a half hour to make sure it is fully dead (DON'T plug it in without the battery...it does more damage than good).

4) Put the battery back in and THEN charge it for 2-3 hours.

Mine froze and I tried to charge it without the battery in and nothing happened, but when I followed the Barnes and Noble advice, after about an hour of charging with the battery in, the nook went from frozen to charging. I let it charge for another hour or two and it was fine...

Good Luck!

01-09-2011, 10:32 AM	#1
mstrauss Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Location: Pennsylvania, USA Device: Nook	Help, nook frozen So, I was reading on my nook, got the low battery warning and ignored it as I always do until the battery dies. Went to turn the page and it is frozen. I have plugged it in and it is charging but the page still won't turn. What can I do to fix this?

01-09-2011, 10:43 AM	#2
leday Groupie Posts: 171 Karma: 400 Join Date: Jun 2009 Device: Sony PRS-700, Nook Color	When mine freezes from time to time, I just power it down completely and then power it back on again (soft reset). I would wait until you have a charge on it though, as you should not power it down while it is charging. Per the Manual: NOTE: Do not turn off your NookColor while it is charging. Also Per the Manual: If for some reason the NookColor becomes unresponsive, you can perform a soft reset to restart the device. 1. Press and hold the power button for 5 seconds, then release the power button 2. Press and release the power button again for 2 seconds to turn your NookColor on. Last edited by leday; 01-09-2011 at 10:48 AM.

01-13-2011, 03:01 PM	#7
mandy300 Junior Member Posts: 1 Karma: 10 Join Date: Jan 2011 Device: Nook	Frozen Nook So if its just a frozen screen here's what to do (according to the Barnes and Noble phone help-line): 1) Take the battery out of your nook (directions are online...just google search it). 2) Hold the power button down for a full minute (the screen won't unfreeze...its just to make sure that the nook is off). 3) Let the nook sit without the battery for a half hour to make sure it is fully dead (DON'T plug it in without the battery...it does more damage than good). 4) Put the battery back in and THEN charge it for 2-3 hours. Mine froze and I tried to charge it without the battery in and nothing happened, but when I followed the Barnes and Noble advice, after about an hour of charging with the battery in, the nook went from frozen to charging. I let it charge for another hour or two and it was fine... Good Luck!

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01-09-2011, 10:45 AM	#3
mstrauss Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Location: Pennsylvania, USA Device: Nook	Thanks, will wait until it's fully charged and try that.

01-09-2011, 10:52 AM	#4
leday Groupie Posts: 171 Karma: 400 Join Date: Jun 2009 Device: Sony PRS-700, Nook Color	You're welcome. However, ALSO per the Manual: Avoid fully discharging the battery. Charge your NookColor after several hours of use or when you see the low charge alert, rather than continuing to use it until it turns itself off. There is a lot of good information in the manual that can optimize the performance of your device. You just need to read through all of it.

01-09-2011, 11:29 AM	#5
KryptoNyte Shepherd Posts: 313 Karma: 663 Join Date: Dec 2010 Device: Nook Color, LG Optimus V	I ran mine down to below 10% the other day, and eventually it kicked a message up saying it had to be plugged in immediately and wouldn't function any longer. Even after plugging it in, it mentioned something about having to charge for at least 15 minutes before it would fire up again.

01-09-2011, 10:11 PM	#6
jedifarfy Zealot Posts: 135 Karma: 100 Join Date: Jul 2010 Device: rooted nook color, nook wifi 1st edition	Yeah, the battery could be damaged if it's allowed to run down to far. Plug it in, let it charge for a bit. Let the screen saver come up. Wake it up and go to your book. You should be ok.

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