Books have vanished in the new Kindle Scribe

[musteman]

I bought the new Kindle Scribe in middle of January. Since that time, most of my books have gone missing twice. Those books were loaded into the Kindle some through Calibre and some through the "send to Kindle" option. Clearly the books were not purchased in the Amazon store and they did not have any DRM.

For weeks I'm reading in daily basis without issues but twice in the last 4 months, suddenly I could not find most of those books...The first time I thought it was due to an update of the system but the second time they vanished overnight.

Finally, I have the Kindle connected through Wifi most of the times because I need to synchronise my notes every day. I use the Scribe for working purposes also.

Thanks for any potential help/ideas. I'm surprised not reading any other post with similar problems...I'm sure many people use Calibre or Send to Kindle...

[BetterRed]

Originally Posted by musteman

. . .
I'm surprised not reading any other post with similar problems...I'm sure many people use Calibre or Send to Kindle...

Couldn't have looked very hard. The essential things you need to know are in the first post of this thread, which was updated yesterday.

Dealing with Kindle ebooks in calibre

BR

[Sirtel]

See here:
Amazon removed books from my Kindle

The thread is over 3 years old. The issue is still ongoing.

[Sirtel]

Originally Posted by BetterRed

Couldn't have looked very hard. The essential things you need to know are in the first post of this thread, which was updated yesterday.

Dealing with Kindle ebooks in calibre

BR

That has nothing to do with the OP's issue.

[musteman]

Originally Posted by Sirtel

See here:
Amazon removed books from my Kindle

The thread is over 3 years old. The issue is still ongoing.

Thanks! I remember I followed this post before but I did not have this problem at that time. Unfortunately, I can see there is no clear explanation/solution for this problem...books sometimes disappear randomly without a clear solution...

[Sirtel]

Originally Posted by musteman

Thanks! I remember I followed this post before but I did not have this problem at that time. Unfortunately, I can see there is no clear explanation/solution for this problem...books sometimes disappear randomly without a clear solution...

There are three possible solutions:

- keep wifi always on
- keep wifi always off
- use Send to Kindle for sideloading, not USB transfer

[JSWolf]

Originally Posted by Sirtel

There are three possible solutions:

- keep wifi always on
- keep wifi always off
- use Send to Kindle for sideloading, not USB transfer

I think there may be one other solution. Add in the correct ASIN for that eBook if it's on Amazon. I'm not sure how well that would work

[Sirtel]

Originally Posted by JSWolf

I think there may be one other solution. Add in the correct ASIN for that eBook if it's on Amazon. I'm not sure how well that would work

Doesn't work.

[DNSB]

Originally Posted by JSWolf

I think there may be one other solution. Add in the correct ASIN for that eBook if it's on Amazon. I'm not sure how well that would work

Jon, that is pretty much a recipe to guarantee books will be removed when the issue is triggered. If Amazon sees the ebook on your Kindle with a valid ASIN which is not listed in your ebook purchases, as far as Amazon is concerned, you do not have a valid license and the book will be removed.

[musteman]

Originally Posted by Sirtel

There are three possible solutions:

- keep wifi always on
- keep wifi always off
- use Send to Kindle for sideloading, not USB transfer

Thanks again. Unfortunately I have WiFi on all the time and books disappeared.. about the send to kindle, books transferred that way also were gone…

[Sirtel]

Originally Posted by musteman

Thanks again. Unfortunately I have WiFi on all the time and books disappeared.. about the send to kindle, books transferred that way also were gone…

Then it's some other issue, maybe something is wrong with your Kindle. No one else has reported that their books have vanished when wifi is always on or they've used Send to Kindle.