05-01-2024, 07:31 PM | #16 |
Bibliophagist
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Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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Mine was supposed to have been delivered yesterday (2024-Apr-30) however it wasn't out for delivery until this morning. The original out for delivery email said 10:30 to 14:30, the next one said 12:30 to 16:30 and the last one says by end of day today. In between, UPS sent an email saying that the delivery had been completed but nothing had arrived.
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05-02-2024, 01:48 PM | #17 | |
Fanatic
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Device: Kobo Touch,Glo,Mini,Aura/HD/One,H20, Sony PRS-300/600, Kindle 3-PW
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Quote:
I had to go to the UPS store nearby to get mine, but I got it on time. They marked it at delivered. |
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05-02-2024, 01:56 PM | #18 | |
Resident Curmudgeon
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Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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05-02-2024, 05:10 PM | #19 |
Absentminded Reader
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Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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It turns out that contacting customer support did the trick. At 7:36 AM this morning, Kobo shipped my Libra Colour. Left Boise Idaho, and arrived in Salt Lake City by later in the morning.
Of course, I can’t prove that the call did things and that it wasn’t just shipped anyway, but it sure felt like direct action from our chat. The order status page says “delivered“, but it’s still in the hands of United States post office. I imagine that “delivered” in this case means they delivered it to the shipping facility. I seem to recall being confused by that with other shipments in the past. There are still several gray arrows that haven’t been filled out on the right side of the progress bar. I hope you get yours today, David! The upside to delays is that Kobo has a hit on their hands. |
05-02-2024, 08:39 PM | #20 |
Bibliophagist
Posts: 39,357
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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05-02-2024, 10:07 PM | #21 |
Absentminded Reader
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Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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05-02-2024, 10:26 PM | #22 |
Out of order
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Join Date: Feb 2014
Device: Libra Colour
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05-03-2024, 02:37 AM | #23 |
Guru
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Location: American living in Australia
Device: Kobo Libra Colour, Kindle Fire, Kindle Pwhite (Don't use Nook anymore)
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I got mine yesterday. So far I like it. It has a web browser but I can't seem to log onto Everand/Scribd on it. If I can figure that out, it'll be absolutely perfect.
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05-03-2024, 08:42 PM | #24 | |
Absentminded Reader
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Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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Quote:
Hopefully, anybody frustrated with the delay on this particular model will find our thread and do as some of us did and contact Kobo to shake things along. |
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