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Old 02-20-2012, 04:58 PM   #11
speakingtohe
Wizard
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Posts: 4,812
Karma: 26912940
Join Date: Apr 2010
Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet
There is a menu option to shut it down.
And yes they should be shut down periodically I believe although others say different.
Many devices get a bit sluggish/odd if not shut down/rebooted for a long period.

But... With the difficulties you are having, returning/exchanging it might be the best option.

Probably not going to fix, but clean screen/switch thoroughly.
Helen
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