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Old 05-01-2010, 12:01 AM   #2
DoctorOhh
US Navy, Retired
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Posts: 9,864
Karma: 13806776
Join Date: Feb 2009
Location: North Carolina
Device: Icarus Illumina XL HD, Nexus 7
Quote:
Originally Posted by alex3l View Post
My wife's PRS600 has developed a very faint screen. It is dim like when the reader is booting up. If I look closely I see light horizontal lines across the screen.

The books display, the pages turn, but the screen is faint because of the light lines. I note the same effect on the screen of my PRS600 when I turn it on and power up. These lines disappear after boot up is complete on mine.

Sony telephone support did not seem to understand and just sent an email with two options, soft reset and hard reset. I tried the soft reset - no effect.
First follow Sony's advice and perform a hard reset.
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