MobileRead Forums - View Single Post - PRS-500 Broken Screen?

slashzero · 04-07-2010, 11:43 AM

Hello Everyone,

I've been searching the forums to figure out what is wrong with my wife's e-reader. Unfortunately, I haven't found anything that matches my situation 100%. I do have an idea that the screen is just broken, and would like some of your opinions.

We've had the e-reader for over a year. It was working fine until last month, when we moved across country, and it came with us in our luggage. We haven't turned it on since before the move. This morning, I tried to turn it on but the screen looks like a broken piece of glass. It literally looks like glass in a picture frame that has been broken. I've tried the many ways of resetting it that have been posted, but the screen will not change. When trying to turn it on, only the bottom half (up to one of the "cracks") blinks black and white, to settle back as it was. I was hoping that maybe it was just a really flat battery. I have it plugged into wall charger, and when I connect to my PC via USB, I can see the books on the device in sony's reader software.

I know the information is limited, but I'm guessing the screen has somehow broken internally. Is that possible? Can the screen be replaced? I've seen a few posts mention sony wants ~$280 to replace a broken screen. At that cost, might as well get a newer model!

Your feedback is appreciated, and I apologize for posting the same old topic again!

Regards!

04-07-2010, 11:43 AM	#1
slashzero Junior Member Posts: 2 Karma: 10 Join Date: Apr 2010 Device: PRS-500	Broken Screen? Hello Everyone, I've been searching the forums to figure out what is wrong with my wife's e-reader. Unfortunately, I haven't found anything that matches my situation 100%. I do have an idea that the screen is just broken, and would like some of your opinions. We've had the e-reader for over a year. It was working fine until last month, when we moved across country, and it came with us in our luggage. We haven't turned it on since before the move. This morning, I tried to turn it on but the screen looks like a broken piece of glass. It literally looks like glass in a picture frame that has been broken. I've tried the many ways of resetting it that have been posted, but the screen will not change. When trying to turn it on, only the bottom half (up to one of the "cracks") blinks black and white, to settle back as it was. I was hoping that maybe it was just a really flat battery. I have it plugged into wall charger, and when I connect to my PC via USB, I can see the books on the device in sony's reader software. I know the information is limited, but I'm guessing the screen has somehow broken internally. Is that possible? Can the screen be replaced? I've seen a few posts mention sony wants ~$280 to replace a broken screen. At that cost, might as well get a newer model! Your feedback is appreciated, and I apologize for posting the same old topic again! Regards! Last edited by slashzero; 04-07-2010 at 11:46 AM.