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Well, I think the problem is that many people initially wouldn't mind a job where they package boxes all day. You don't have to deal with angry customers, and it's almost like being a secretary in a way, except you don't have the massive amounts of paperwork to do for your boss.
But what good is 1,000 workers if they're not up to the task of making your business more efficient? This isn't a place where you can just chit-chat with co-workers everyday. Nor is this the place where you can make a mistake without losing customers.
It's not that they're punishing people for choosing the job, they just want you to work and not waste their time and money.
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