From a Sony Response
Quote:
Subject
Pricing Problem on "Tao of Warren Buffett"
Discussion Thread
Hello,
Thank you for contacting Sony Connect!
We sincerely appreciate all the time and effort that you have taken to explore our Connect service and to share your opinions with us. It is very important that we receive this feedback from our users so that we may better serve all our customers.
If the information I have provided does not completely answer your question, please update this incident so I may be of further assistance to you.
Sincerely,
Customer Support Representative
Sony Connect
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What action will they take? It seems none beyond sending a standard form letter.