Quote:
Originally Posted by rangrang
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Then perhaps your problem is with Dulin's Books and not with Pocketbook themselves. Who, exactly, have you been communicating with?
It's like me saying I'm having horrible customer service with my iPhone, and that Apple sucks, but I've never directly talked to Apples, I'm talking to the guy I bought my phone from.
So, is it Dulin's Books you're having the problem with or Pocketbook?
You say you've put it behind you, yet you sign up here and post in the Pocketbook forum telling us to never buy from Pocketbook. I understand your frustration, I really do. I'd be really, horribly upset if anything happened to my PB360, which I've only had for few weeks. We just need to sort out who, exactly, you have a problem with.
Good luck!
ETA: I just saw the pictures you posted of your screen. I am new to e-readers, but from the many photos I've seen of broken screen on Mobileread, yours definitely looks broken to me.