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Hi, I am new to this forum, so please bear with me.
I just got my Kobo Wi-fi this week.
I have purchased 2 books from Kobo, and also tried the free-trial newspaper subscriptions.
For some reason, the books all sync'ed to the Kobo properly, but the newspapers just don't get transferred to the Kobo at all (News & Mags field in Kobo Menu is still greyed out). I have tried connecting through Desktop App/USB and also directly thorugh Wi-fi, and still no luck.
I contacted Kobo Help, and got a ticket assigned. I tried all their suggested steps through to Tier 2 Help, but so far still no newspapers on the Kobo eReader. I am not sure if they have any more solutions at this time.
I even went back and exchanged for another Kobo eReader, and I am still experiencing this same problem of no newspaper subscriptions showing up on the eReader, even though the Desktop App tells me every day I have new newspapers available.
Desktop App is version 1.8.
Kobo Wi-fi firmware is 1.7.4.
Any suggestions or help from folks here would be appreciated. Thanks
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