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clorey78 · 05-13-2019, 03:17 PM

Hi everyone,
I am new here today. I was wondering if anyone can tell me if my ereader above that was given to me by a friend is kaput.
I got in touch with Kobo help this morning and two people had me download a program and try to get the ereader to get past where I have to give the WiFi name and password. The reader will not accept what I put it, it says cannot connect to WiFi. A person at Kobo told me that this reader is no longer any good and I need to hear from professionals such as you all are, if this is true. I realize this ereader is an old one, but was trying to get it to work for a friend. I was told that there was a big update in Feb. this year that maybe would have fixed the problem with the WiFi. Is this true? I would just like someone to tell me that this ereader is for the garbage and that I cannot fix it. Thank you all very much.

05-13-2019, 03:17 PM	#1
clorey78 Junior Member Posts: 1 Karma: 10 Join Date: May 2019 Device: Kobo Arc7 hd	Kobo Arc7 hd and fixing Hi everyone, I am new here today. I was wondering if anyone can tell me if my ereader above that was given to me by a friend is kaput. I got in touch with Kobo help this morning and two people had me download a program and try to get the ereader to get past where I have to give the WiFi name and password. The reader will not accept what I put it, it says cannot connect to WiFi. A person at Kobo told me that this reader is no longer any good and I need to hear from professionals such as you all are, if this is true. I realize this ereader is an old one, but was trying to get it to work for a friend. I was told that there was a big update in Feb. this year that maybe would have fixed the problem with the WiFi. Is this true? I would just like someone to tell me that this ereader is for the garbage and that I cannot fix it. Thank you all very much.