Quote:
Originally Posted by Skydog
I have requested a cancellation of my order and they cannot even accomplish that. A c.s. rep informed me she would "forward my request to another level." Kobo is completely inept and I want nothing further to do with them.
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If your order has not shipped, surely you should be able to cancel your order online. I ordered mine online from WHSmith UK and up until I received an email from them today at 4.30pm to say that my device was shipped, I had the option to cancel my order when I checked my account online with them.