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Tried it at work on XP and at home on Win7 with a different cable, same issue.
Yeah, I figured the on-board storage can't be completely dead if it still works as well as it does. I won't do a format unless all else fails.
I can't seem to find a lot of info on doing a firmware re-install. All the guides i looked at either use the desktop app (which can't see my device) or need Linux (over my head).
Don't know if it makes any difference, but the error message Calibre (portable) presents is:
"calibre, version 0.8.68
ERROR: Error: Error communicating with device
unable to open database file
Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 84, in run
File "site-packages\calibre\gui2\device.py", line 437, in _books
File "site-packages\calibre\devices\kobo\driver.py", line 243, in books
OperationalError: unable to open database file"
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