Quote:
Originally Posted by Antares
oh thanks you all for the help, i really appreciate it.
The device is brand new, it was ordered it on october 16th and i have it since this tuesday!. Imagine my anger when i couldn't turn it on. Still is under warranty, i'd talked to the CS live chat yesterday and they told me to send them some pics of me naked my Kobo front/back and the purchase order (i bought through Amazon) but no reply yet.
Yesterday, after i tried to power on the KG and after the lights went green/blue, the screen changed and it begun to load normally, but when i touched the Menu Button the screen got frozen again.
I'll try all those things again. ty all!
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Udate:
its fully charged, i tried holding down the light button then slide-release but only a blue light turns on..then nothing, no disco ball LEDs, no screen changes
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Lucky for you, you ordered it on Amazon, they will give you 100% percent refund if the CS rep does not help. Gotta love Amazon.
regards
Jack