Had a button problem on my Muse Frontlight, sent it back to Paris.
Post services wouldn't accept with battery for airmail. Removed battery. 45 Euros to Bookeen for work, but they left a battery in, and threw in a new case.
edit: it was 3 years old, so no warranty.
edit2: postage to Paris paid by me, return by Fedex paid by Bookeen.
Now have a refurbished reader with a new case, so thanks to B.
Last edited by mahtin; 04-27-2018 at 07:00 AM.
Reason: add postage history
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