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Old 12-21-2018, 07:35 PM   #1
pl8o
Junior Member
pl8o began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Nov 2018
Device: Kobo Sage (prev, Nook, Nook Simple Touch, Kindle 7, Kobo Touch, KA1
Kobo Aura ONE touchscreen generating random button presses, unresponsive

Not to long ago, I got my Kobo Aura ONE replaced because the touchscreen had gone crazy. I thought this was because I had charged it with a Samsung Phone charger.

Now, my replacement has done the same thing.

It went bad a few days after updating to 4.12.12111, while trying to highlight a book from overdrive.

The symptoms:

1. Random unresponsiveness of the screen. Occasionally what I try to press gets pressed; usually it doesn’t.
2. Random button presses when I’m not touching the screen, often in bursts.

It’s bad enough it’s impossible to read or highlight or even change the settings. It took ~10 attempts before it registered the button press to connect it to my computer in order to backup my annotations.

Has anyone else had this problem?

I am tired of having to replace my device because of software bugs, especially when the replacements develop the same problem. I have gone through ~4 KA1s trying to get one that would last a year without bricking itself.

It sure seems like a software problem, but, like last time, factory reset did nothing.

Any ideas?

Last edited by pl8o; 12-21-2018 at 07:38 PM.
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