Thread: Have you requested/gotten a replacement Paperwhite?
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Old 10-09-2012, 07:20 PM   #27
sirmaru
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Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
Possible helpful suggestion.
Quote:
Originally Posted by 7hir7een View Post
This suggestion isn't exactly helpful for those that bought an e-ink model to reduce eye strain.
One option is to call Amazon KINDLE Support and request that a CS person or some other Amazon employee inspect the replacement unit before shipping to you. That would go a long way to insure a good experience with the replacement.

Be sure you reached Kindle Support during daylight hours and not Amazon customer support in India in non-US daylight hours.
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