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Old 04-02-2016, 03:54 PM   #4
barryem
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Posts: 2,142
Karma: 41400000
Join Date: Oct 2012
Location: Arkansas
Device: Paperwhite 4
Quote:
Originally Posted by johandj73 View Post
Sorry should have been more clear. I spend hours with them on the phone, was transferred to a specialist who eventually said he will phone me back in 48 hours so see if anything changed. Something about their system taking 48 hours to update which sounded a bit suspicious.
While there's nothing wrong with asking in here; there's lots of expertise, I wouldn't give up on Amazon's Kindle support. They tend to stick with problems till they're solved, if at all possible. You won't find better support.

Barry
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