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Old 03-19-2017, 06:44 PM   #8
HarryT
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Posts: 84,063
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
FWIW, Amazon do exactly the same. If a device is out of warranty, you'll be offered a small discount on a new device, and that's it.

A broken screen substrate assuredly is user damage.
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