I have a square trade warranty for all of my Nooks. My newest STR is frozen and I can't get it to charge (although the light is green) or restart at all. It seems to be just dead. Now my B&N warranty is good for another couple weeks and I was going to exchange it. But (and this is a big but) I will get a refurbished Nook, not a new one. I keep my things in mint condition. You couldn't even tell mine is used. If I go through ST I get a refund on what I paid, correct? I paid the original $139 not the $79 price. And I am honestly wondering if I want another as I have read of tons of problems like this with the STR.
So does anybody know if I can do a refund through ST withing the first year of manufacturer warranty? Or do I have to wait until after my warranty is up? I bought the full accidental coverage. I am worried if I wait that maybe ST will have a loophole to get out of it. Anybody either got a replacement unit or a check for what they paid?
Thanks.
