Hi tuxor
of course I understand developers need to have the file that cause the problem to troubleshoot. Unfortunately I cannot post these files due to non disclosure policy. I don't know what pdftk is but I'm pretty sure that printing a page with a pdf printer will generate a completely different pdf file which won't be useful for the developers to analyze.
If there is any software available on the internet that can be used to extract technical data from these pdf file that can then be usefull to troubleshoot this issue please advise me and I will do my best to provide some usefull data to the developing team.
regards
Last edited by oppure; 04-17-2012 at 02:05 PM.
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