Right now I would cheerfully hold their corporate head underwater until the bubbles stop...
No warning sent to me...They shut down the Nook to PC portal. So I can't download to my PC and then sideload to my preferred reader.
And they deleted my PC library when I tried to sync...
I don't have a smart phone (by choice), I don't use a B&N Nook, and I don't use Windows 8.
So now they don't have a customer!!!!!