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Thanks, I was finally able to download the desktop app and sync to update the firmware. That software is annoying, though; only the store and library tabs will open, not the one labeled reader, so I can't use it to delete books off the Kobo (it started syncing automatically and put a couple of my books on there - I've been buying from Kobo all year even though I have a Sony - better prices). I had to go into Calibre to get those books off.
I don't care about the free books so I haven't decided whether a factory re-set is worth doing. I don't suppose it would change how the battery drains, would it?
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