Quote:
Originally Posted by NNolan
I just spent 10 minutes on the phone with Spring Design; they had me do a factory reset to try to goose this thing.
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Ditto. And no immediate result. Infuriatingly, my registration info on Alex kept on switching from my email id to null.
At 3am this morning, however, I got an email from Spring Design asking for serial number. I had left Alex in strongest wifi spot in house, with wifi on, just in case. (I had changed LCD turning off -- to 10 minutes I think. )When I went to check serial number, I saw an update had downloaded, and was ready to install!
Since then, my registration on Alex has consistently kept my email id, and the Alex seems zippier and more enthusiastic. I miss the library, but that's temporary, and I really really like reading library books!