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we have a few replacement batteries for N96 series in stock. The price would be EUR 10 + 6 EUR shipping. We just don't sell them, since we actually are not allowed to ship LiPo batteries using German post. We just do it in exceptional cases and sometimes German post just returns our sending (but not paid fees).
Disassembly of N96 is not easy but possible. Unfortunately we don't have any N96 devices anymore in order to record a "howto" video of disassembly. In our lab we are using hot air (e.g. you could use an hair dryer) to warm up the bezel of the device and afterwards it can be dismounted. It is stuck to the housing by double-sided adhesive tape. The rest is almost self explaining - screw off and remove front panel and you would be able to see the battery. The battery is also stuck to the housing by double-sided adhesive tape. Be careful by dismounting it. We used sometimes just an old plastic card as dismounting tool.
If you don't want to replace it yourself, we could replace the battery in our lab. You would just need to send it to our maintenance office. The price would be 10 EUR battery + shipping cost.
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