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Sadly, I haven't been able to get this to work. I tried a number of things including upgrading the firmware as above, including the patch, and even a 'manual' factory reset (suggested by Kobo themselves, although their instructions were wrong, but luckily I had the wiki here to help!) but the issue remained.
It didn't seem to be related to how I was touching the screen, as it would consistently happen after 6-10 seconds on the same screen (home page, within a book, settings page, or even the first setup page) and then would freeze without fail.
As per Kobo's advice, I've returned it to the supplier and I should have a new replacement by next Tuesday. Hopefully this fixes my issue, but it seems to be a hardware problem, in case anyone finds this further down the track.
Thanks for the suggestions guys!
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