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Old 11-16-2017, 12:20 PM   #24
pdurrant
The Grand Mouse 高貴的老鼠
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Posts: 71,506
Karma: 306214458
Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Voyage
Quote:
Originally Posted by Macblaze View Post
Well miracle of miracles. I got an email back from Kobo's help and stating they they have reset the authorization on the books in question. Of course for some reason it only worked for 2/3rds of the books. But it's a start.

So there you go. The retailer can reset authorizations on purchases. Now I just have to get them to try again on the other 1/3.
One reason retailers are reluctant to reset the authorisations is that they have to pay Adobe for the new authorisations.
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