Thread: Need to reset my Kindle 2
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Old 11-28-2009, 10:36 AM   #7
daffy4u
I'm Super Kindle-icious
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Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: KDXG, KT, Oasis
Quote:
Originally Posted by vollyhawk View Post
Kindle 1: My message is: "Your battery is empty. To continue using your Kindle, connect it to a power source. It may take a few minutes of charging before your Kindle starts."

1). Tried connecting to the A/C power source. No indication of power. No change in frozen message (above)

2). Tried connecting to the computer. Device is not recognized. Frozen message. No indication of power.

3). Tried holding slider power over for an extended period to reset. No change.

4). Tried ALT-SHFT-R No change.

To me, it's either a fouled USB plug (probably on the Kindle side) or it needs a hard reset. How do you open the back to get to the reset?
How long did you leave it connected to A/C power? You may need to connect it and walk away for a good 30 minutes (don't look at it, it's like the watched pot of water that never boils ).

If you continue to have problems, email Amazon Customer Support. They may replace the Kindle.
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