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Old 04-15-2012, 12:11 PM   #10
StPaddy
Junior Member
StPaddy began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Mar 2012
Device: Kobo Vox; Nook
I received a response from Kobo support. The instructions are:
1) Go to your account at the Kobo site.
2) Go to your library and select the titles that are showing up as 'free preview'
3) Click Delete (this just moves them to the Trash tab)
4) Resync your Kobo Vox library - this removes them from the library on the Vox.
5) Go back to your Kobo account at the Kobo site.
6) Click on the Trash tab.
7) Select the titles that you 'delelted'.
8) Click UNDELETE (moves them back to your purchased library).
9) Now resync your library on the Vox - the titles now appear without the banner.

This worked for me, however, I will monitor it. I typically stay on Airplane mode.

No reason for the problem was given.
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