Quote:
Originally Posted by cmbs
I can't wait to see if they bother to reply to you at all. I am so extremely unimpressed with their customer service.
Sorry about your broken cybook.  |
And I think that part of the problem is, well, the holidays and, well, the 800-pound gorilla called 'backordered'. I mean, Sony's backordered, Amazon's backordered and Bookeen's backordered on their units, which means if the problem isn't software-related or cannot be fixed with a few simple parts/adjustments, there are no swap-out units with which to exchange. And that last really can't be laid to Bookeen as it's pretty much PVI's fault for not producing enough eInk displays.
Derek