A friend of mine just sent me an email he got from Amazon. He wanted to remain anonymous, so I can't tell you who. But I will vouch for him. He isn't sure how many ebooks he's returned, but he estimated the total to be around 30. I hope that's not true; in absolute terms that's a pretty low number. A fair number of people are going to be getting this email at some point.
Here is the text of the email:
Quote:
Hello from Amazon.com.
We're writing regarding your request of Refunds.
Unfortunately, the number of issues you have sustained with your Kindle Store orders has led us to believe that there might be a larger issue. Since it appears that many of your orders have been accidentally purchased, we ask that you contact Customer Service for troubleshooting in an effort to avoid these issues in the future.
Effective immediately, we are unable to compensate you for any additional issues with your Kindle Store orders.
Thank you for your understanding.
Best regards,
Account Specialist
Amazon.com
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