Quote:
Originally Posted by Sonylistens
Hello slvrsplsh,
My name is Amanda and I work on the Sony Support team. I'm very sorry to see that you are so upset with Sony's customer service. I would love to review your file and make sure it was handled properly. I understand that you are just a few days out of warranty. Please send me an email to sonylistens@am.sony.com and make sure to include contact information, model information and any previous reference numbers you may have. I will review your case and get back in touch with you as soon as possible. I look forward to working with you!
Best regards,
Amanda Jeter
Sony Support USA |
Maybe Sony's customer service has improved as their financial fortunes wane. In spite of my love for my PRS-3xx readers, I have always bought Sony equipment in spite of their customer service not because of it. (Still won't buy a Sony camera - too much of a risk for something that important to me)