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Originally Posted by HarleyB
Thanks Blossom that's good to know.
Next time I need to buy something I will try to remember to check the return section. It won't allow me to return free books - I know there's no point in returning a free book but I would like to see how it works.
Do you need to give a reason for the return?
I don't think I want to tell Amazon I am returning it because I can't remove the DRM and covert it to ePub. 
But I have been caught out a few times where as soon as buy from Amazon I find it cheaper elsewhere (sometimes it seems like Kobo delays releasing books until I have just purchased them!  )
Would the fact that the book is cheaper elsewhere be sufficient reason for a return? |
I'd just tell them you're not happy with your purchase and would like a refund.
From their page.
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Returning Kindle Content
Any content you purchase for Kindle from the Kindle Store is eligible for return and refund if we receive your request within 7 days of the date of purchase. Once a refund is issued, you will no longer have access to the item. To request a refund and return, click the Customer Service button in the Contact Us box in the right-hand column of this page to reach us via phone or e-mail. Please make sure to include the title of the item you wish to return in your request.
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It's pretty painless. I've done it on some books that were badly formatted or accidentally purchased.