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Old 08-17-2017, 10:19 PM   #3
babygyrl began at the beginning.
Posts: 10
Karma: 10
Join Date: Jun 2015
Device: Galaxy J7
Originally Posted by chaley View Post
Are you sure you used the correct username and password? Did you try more than once?

If you send me a CC debug log then I might be able to say more. See our FAQ How do I get help? for instructions on how to do that.
Sorry for the delay, just got home from work and on the computer.
Just tried another password. Doesn't give me the same error message, gives me a "your password or username is incorrect" message on the sign-in page. It seems like it starts to connect, and for some reason can't. Sending you debug log shortly. Thanks for the help!
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