Thread: Neo Charging the Neo
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Old 05-12-2010, 06:15 PM   #7
LinuxLady
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LinuxLady began at the beginning.
 
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Join Date: May 2010
Device: Boox
Quote:
Originally Posted by HarryT View Post
That's the first I've heard of that; do you have any source for that information? My Neo definitely charges while switched off - it's my normal method of charging it, in fact.
Actually it's a known problem with a lot of USB devices. If the device is completely flat, then the surge on the usb port when attaching the device to a computer can overload the port and cause the computer to switch that port off until the device is unplugged. If you plug it into a mains usb charger you tend not to get that problem and they work fine after the first bit of charging is done

We think it's a bug in a particular type of usb contoller (can't remember which ones) as we've seen it on a variety of usb devices when we plug them into the computer after the summer holidays.

TTFN

LL
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