[jma02010]

Hello guys

I'm quite desperate.
I started using yesterday a Nova 2, and it came to my attention that the pen starts writing without touching the screen, just when it's close enough (like 1cm approx) what makes it impossible to use the product. You cannot write a simple entire word like this...

Also sound doesn't work... I've tried several things like using an alarm or voice recording...

Anyone with same symptoms? FW is up to date...

Thanks