Quote:
Originally Posted by pdurrant
Oh, this is so true.
The users who can remember what they were doing, and then repeat it, and then try variations, and ONLY THEN report the bug, with detailed steps to reproduce the bug — such users are better than refined gold and more precious than rubies and diamonds.
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Except when the steps they have are completely irrelevant, and do not help (confirmation bias is a lovely thing...) In my perhaps limited experience of running software development, this is a more common thing.