MobileRead Forums - View Single Post - PRS-350 Problems with the touchscreen on my PRS-350

contrarymary · 07-14-2011, 06:33 PM

I bought my PRS-350 in January and have loved it until now! The problem is that the touchscreen has been finnicky lately. Starting a couple of weeks ago, sometimes when I touched to open a book in Home it would take a couple of tries before something would happen. More recently, I would touch a book in the center row (Books) in Home, and something else would select and open, like All Notes in the row below.

I know that the touch screen on the 350 works with infrared sensors - I'm wondering if the sensors are not working right or if I've gotten bits of dust or something stuck in the sensors to make them act weird. I called Technical Support and they just told me to restart the device and if that didn't work, to send it in for maintenance.

Any suggestions?

07-14-2011, 06:33 PM	#1
contrarymary Junior Member Posts: 1 Karma: 10 Join Date: Jul 2011 Location: Phoenix Device: Sony PRS-350	Problems with the touchscreen on my PRS-350 I bought my PRS-350 in January and have loved it until now! The problem is that the touchscreen has been finnicky lately. Starting a couple of weeks ago, sometimes when I touched to open a book in Home it would take a couple of tries before something would happen. More recently, I would touch a book in the center row (Books) in Home, and something else would select and open, like All Notes in the row below. I know that the touch screen on the 350 works with infrared sensors - I'm wondering if the sensors are not working right or if I've gotten bits of dust or something stuck in the sensors to make them act weird. I called Technical Support and they just told me to restart the device and if that didn't work, to send it in for maintenance. Any suggestions?