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Old 04-20-2017, 04:38 PM   #10
KathyJM
Enthusiast
KathyJM began at the beginning.
 
Posts: 40
Karma: 10
Join Date: Sep 2011
Location: UK
Device: Android tablet (& Kobo Glo HD)
Quote:
Originally Posted by chaley View Post
CC is not seeing what is in your Dropbox and I have no idea why and no idea how to fix it.

Two random thoughts:
  • Do you have a security app/firewall on your device? If so, it might be blocking CC's Dropbox access.
  • A few users have reported that they had strange problems until they connected to calibre once as a wireless device. I have never understood why, but that doesn't change the fact that the problems happened. If you can, try connecting as a wireless device, disconnecting, then connecting to Dropbox again.

I note that you have the paid version of CC. Given that the app doesn't work for you, you are welcome to a refund. See this page for instructions.
Your suggestion of connecting as a wireless device seems to have worked. All now working. Many thanks for your help
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