MobileRead Forums - View Single Post - PRS-500 Sony will replace broken PRS500 with... what?

DrMoze · 06-01-2010, 01:38 PM

I was wondering if anyone had recent experience with Sony service center replacements. Here's the synopsis:

Gave my old PRS500 to sister-in-law to use. It promptly broke/froze, scrambled screen (after 2+ years of being used and carried everywhere--but I digress). She's out of town so I haven't tried to fix it. She took it to a Sony Style store, and the clerk said they would replace it with a refurb for $100. Gave her a card with info for replacing the unit. Sounds like a pretty good deal imo.

My question is: what model Reader will they replace it with? Does Sony still have refurbed 500's? Or might they replace it with a 505? Just wondering before I decide whether to exchange it or try to fix it. Thx!

06-01-2010, 01:38 PM	#1
DrMoze Booknut Posts: 858 Karma: 2852 Join Date: Jul 2007 Location: West Palm Beach, Florida! Device: Sony Reader 500/505/300/350, Nook Glowlight Plus (6")	Sony will replace broken PRS500 with... what? I was wondering if anyone had recent experience with Sony service center replacements. Here's the synopsis: Gave my old PRS500 to sister-in-law to use. It promptly broke/froze, scrambled screen (after 2+ years of being used and carried everywhere--but I digress). She's out of town so I haven't tried to fix it. She took it to a Sony Style store, and the clerk said they would replace it with a refurb for $100. Gave her a card with info for replacing the unit. Sounds like a pretty good deal imo. My question is: what model Reader will they replace it with? Does Sony still have refurbed 500's? Or might they replace it with a 505? Just wondering before I decide whether to exchange it or try to fix it. Thx!