So far, with the exception of the Sony ebook library download software problems, things seem to have calmed down a bit.
Is Sony's customer service really closed until the 2nd of January? Did I read that correctly?
I still remember the help and welcome I got here as a newbie, and so try to "pass it on".
Kindle owners are lucky.....there are videos, and lots of info on their kindle site, starting with the very basics, a starter guide downloaded onto the reader, and a paper version as well
If that fails......there is direct customer to Kindle rep lines, and they'll even call you back.
And then there are the experts here.......
