"Hi there,
Thank you for contacting Rakuten Kobo.
About your inquiry I understand that can be troublesome to have some issues with the battery of your device, however we can't ensure any properly functioning of any sleep cover that is not directly from Kobo, as a suggestion I would like to invite you to try using the device without the sleep cover for 1 or 2 days and check the functioning of it.
For inquiries big and small please visit us at help.kobo.com
Sincerely,
The Rakuten Kobo Team"
Above is the reply from kobo.
As my cover is a diy, the reply sounded like they will not help if the cover is not by kobo!
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