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Ron46 · 01-30-2011, 09:41 PM

My first JBL lasted 11 months, then froze as amply described throughout these forums- will not go beyond first screen, activity light stuck on, no recovery by reset/reboot, cannot reload firmware. Ectaco promptly replaced it under warranty, but the new unit they sent me lasted ONE month. This issue has been around for over a year and I would have thought that the replacement unit they sent me would have had whatever hardware update was required to keep this from happening again. How can Ectaco continue to sell these when it seems they have not addressed this very serious problem?

What do I do now? What is the warranty on the REPLACEMENT unit?

01-30-2011, 09:41 PM	#1
Ron46 Zealot Posts: 103 Karma: 110 Join Date: Nov 2009 Location: Massachusetts Device: JetbookLite, EB-1150, PalmIIIXE	JBL Reliability My first JBL lasted 11 months, then froze as amply described throughout these forums- will not go beyond first screen, activity light stuck on, no recovery by reset/reboot, cannot reload firmware. Ectaco promptly replaced it under warranty, but the new unit they sent me lasted ONE month. This issue has been around for over a year and I would have thought that the replacement unit they sent me would have had whatever hardware update was required to keep this from happening again. How can Ectaco continue to sell these when it seems they have not addressed this very serious problem? What do I do now? What is the warranty on the REPLACEMENT unit?