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If purchased from a Brick and Mortar store and you have a hardware issue out of the box you can either return to the store or contact Amazon directly. Amazon will handle all of your technical support issues. If you can't wait for the one or two days in for Amazon to ship a replacement (if needed) unit then just return to the store for a replacement. Most stores offer a 30 day return, however target offers a 90 day return. It is really a matter of preference, logistics, comfort level and perhaps a bit of instant gratification.
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