MobileRead Forums - View Single Post - Two Months With My Kobo-Still Missing Promised "Smartphone" BT

Wet Coast · 08-02-2010, 11:23 PM

Perhaps my post was not clear, "I preordered my Kobo after e-mailing Kobo to confirm the BT feature was indeed, available on smartphones (I have an iPhone)." I carefully researched my purchase, even contacting Kobo to confirm that BT transfers were possible. Our household owns a Kindle, so e-reading is not a first time thing for me. At no time did Kobo tell me that BT transfers were only possible using a limited number of Blackberry models. The BT feature is attractive because I do not own a laptop and cannot use "20 feet" of usb in an airport, or anywhere else outside of my home. When a product promises a feature and customer support confirms the inclusion of the feature to the cunsumer, then the consumer should receive the feature. My mistake was being one of the first to own a Kobo and not waiting for constructive reviews posted on e-reader forums such as Mobile Read.

08-02-2010, 11:23 PM	#6
Wet Coast Member Posts: 17 Karma: 10 Join Date: Aug 2010 Location: Vancouver, BC Device: Kobo Original & Wifi	Perhaps my post was not clear, "I preordered my Kobo after e-mailing Kobo to confirm the BT feature was indeed, available on smartphones (I have an iPhone)." I carefully researched my purchase, even contacting Kobo to confirm that BT transfers were possible. Our household owns a Kindle, so e-reading is not a first time thing for me. At no time did Kobo tell me that BT transfers were only possible using a limited number of Blackberry models. The BT feature is attractive because I do not own a laptop and cannot use "20 feet" of usb in an airport, or anywhere else outside of my home. When a product promises a feature and customer support confirms the inclusion of the feature to the cunsumer, then the consumer should receive the feature. My mistake was being one of the first to own a Kobo and not waiting for constructive reviews posted on e-reader forums such as Mobile Read.