Quote:
Originally Posted by QuantumIguana
I've never used Amazon's customer service, but their customer service is why I have a Kindle instead of a Nook. I listened to a friend who had to deal with B&N customer service.
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I definitely have to admit, having dealt with both, that Amazon wins the customer service competition between the two easily. Amazon is always on your side, trying to make it right and make you happy. B&N seems to make me feel like an adversary.