Quote:
Originally Posted by Terisa de morgan
Well, I have the same problem now. I've just sent the ticket so, if I know nothing on next Wednesday I'll complain here  |
Did you get this resolved, and if not what was the case #?
(I responded to theonna privately, btw).
dms - same deal. I will jump in to fix things if you case has been dropped (I consider that to be more than a week) but I will need the case #. However the current average close rate for these support cases is 3 days (or at least that is what support tells me it is....).