MobileRead Forums - View Single Post - Arc Ask Me Anything: Developer on Kobo Arc

rncomputes · 01-29-2013, 12:18 PM

Hi Faisal,
I hope you can help me with my Kobo Arc. I cannot get my desktop computer to communicate with my Arc. It works when configured as a PTP device, but does not work as a MTP device. The Arc works fine on my laptop in both configurations. I am currently using Windows 7 32 bit on both laptop and desktop. When I tried a 64 bit version of Windows 7 on my desktop the kobo worked fine on both configurations. But I need it to work on the 32 bit win 7 as it is compatible with most of my hardware (printers, scanners etc.). I also reinstalled all my usb drivers but got the same results. Do you have any suggestions?
Thanks

01-29-2013, 12:18 PM	#147
rncomputes Junior Member Posts: 3 Karma: 10 Join Date: Jan 2013 Device: Kobo Arc	Hi Faisal, I hope you can help me with my Kobo Arc. I cannot get my desktop computer to communicate with my Arc. It works when configured as a PTP device, but does not work as a MTP device. The Arc works fine on my laptop in both configurations. I am currently using Windows 7 32 bit on both laptop and desktop. When I tried a 64 bit version of Windows 7 on my desktop the kobo worked fine on both configurations. But I need it to work on the 32 bit win 7 as it is compatible with most of my hardware (printers, scanners etc.). I also reinstalled all my usb drivers but got the same results. Do you have any suggestions? Thanks