Thread: "Wonderful" Kobo Customer Service
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Old 10-04-2012, 10:23 PM   #33
pokee
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Posts: 569
Karma: 199759
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
Quote:
Originally Posted by PeterT View Post
@Mrs_Often:

My experience has actually been very positive with Kobo and formatting issues; I've either receifved a new copy, or a full refund while the old book remains in my account.
+1

I've had two cases, both resulting in a store credit.
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