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Old 01-31-2014, 07:31 PM   #41
desoto
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desoto began at the beginning.
 
Posts: 12
Karma: 12
Join Date: Jan 2014
Device: kobo wifi
update bricked Kobo Wifi model

Since posting my problem and not having any luck with the downloads offered, I emailed Kobo. They responded within 24 hrs and offered the steps to do an external factory reset. It did not work for me, but I will post the steps here when I get a chance (soon) in case it helps someone. Kobo is very aware of the situation. I encourage you to contact them, too.
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